Why would I want to use this?
Engaging with your users on social media is a huge opportunity for building community and increasing word of mouth. This lets you take a tag of users with Twitter handles from Intercom, and creates a corresponding list on Twitter.
How much does it cost?
$5 per synced tag, per month. Simple as that.
Can I change the name of the list?
The list we create in Twitter will match the name of the tag in Intercom, so you can change the tag names in Intercom.
How often is it updated?
Once a day, around midnight EST.
Can I add or remove people to the Twitter list?
You can, but we re-generate the list every day, so your changes will be lost. You should just add and remove people to the tag on Intercom.
Where are you getting the Twitter handles from?
Intercom internally finds and stores Twitter handles. We have nothing to do with that.
How many people can be in a tag?
Twitter lists can have a maximum of 5,000 handles, so we'll sync the first 5,000 contacts in a tag with handles. If you have really large tags, consider splitting them up among multiple tags and syncing those.
Are the lists you create public or private?
All of them are private.
Will it auto-follow my contacts?
No - Twitter allows someone to be on a list without following them.
I added/removed someone from a tag on Intercom - when will that show up?
We sync your tags to Twitter once a day, so the next time we run a sync.
How can I get support?
Drop us an email and we'll help you out ASAP.